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Service Plan Terms
Service Plan Includes
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(2) Hours of Labor Each Month (Doesn't carry over annually)
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Free phone/online remote-access support
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Discounted additional hours $100/hour
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5% Discount on all Impact Purchases
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Priority Scheduling
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No additional fee for drive time within a 50 mile radius of Concord, NC
Service Plan Notes:
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Service Request response time will be no greater than 48 hours
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Hours can accumulate but must be used before the calendar year
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Minimum service plan term is 3 months, cancel anytime.
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Service Plan Hours are M-F, 9-5pm (Evening and Weekend service work not included)
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Service Plan includes coverage for Audio, Video, Lighting, Networking, and Surveillance Systems Surveillance Systems
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