Service Plan Includes

• (2) Hours of Labor Each Month (Doesn't carry over annually)

• Free phone/online remote-access support

• Discounted additional hours $100/hour

• 5% Discount on all Impact Purchases 

• Priority Scheduling

• No additional fee for drive time within a 50 mile radius of Concord, NC

Service Plan Notes:​

• Service Request response time will be no greater than 48 hours

• Hours can accumulate but must be used before the calendar year

• Minimum service plan term is 3 months, cancel anytime.

• Service Plan Hours are M-F, 9-5pm (Evening and Weekend service work not included)

• Service Plan includes coverage for Audio, Video, Lighting, Networking, and Surveillance Systems Surveillance Systems